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Terms of Service

Effective date: 13 November 2025

1. Acceptance of These Terms

By creating a GospelWed account, accessing the GospelWed mobile application, admin portal, or marketing site, or otherwise using any GospelWed Service, you agree to be bound by these Terms of Service (“Terms”). These Terms form a binding agreement between you and GospelWed and incorporate our Privacy Policy and Community Guidelines. If you do not agree, you must not use the Services.

2. Eligibility

  • You must be at least 18 years old and legally capable of marriage under applicable law.
  • You must be a Christian single seeking a faith-aligned marriage connection, or a guardian acting with the explicit consent of the represented individual.
  • You must reside in or intend to marry in India. International users must comply with local laws and acknowledge that GospelWed operates under Indian jurisdiction.
  • You may maintain only one active account. Impersonation, shared accounts, or automated account creation are prohibited.

3. Account Registration & Security

  • Accurate and complete information must be provided during OTP verification and profile creation.
  • You are responsible for maintaining the confidentiality of your account credentials and device security.
  • You must promptly update profile details if they change, including contact number, city, or denominational affiliation.
  • Notify us immediately at support@gospelwed.com if you suspect unauthorised access.

4. User Responsibilities

To maintain a trusted community, you agree to:

  • Use GospelWed solely for genuine, marriage-oriented connections.
  • Interact respectfully and comply with the Community Guidelines and applicable law.
  • Upload only authentic photos of yourself and ensure profile information remains truthful.
  • Refrain from sharing contact information before a mutual match unlocks it, or after someone has withdrawn interest.
  • Report safety concerns, suspicious behaviour, or policy violations using in-app tools or the support channel.

5. Prohibited Conduct

  • Harassment, hate speech, bullying, or discrimination against any person or community.
  • Fraudulent activity, including misrepresentation of identity, marital status, or intentions.
  • Solicitation, advertising, fundraising, or promoting businesses and non-matrimonial services.
  • Reverse engineering, scraping, or attempting to gain unauthorised access to GospelWed systems.
  • Sharing or publishing private photos, contact details, or communications obtained through the platform.

6. Matches, Interests & Contact Sharing

  • Sending an interest signals genuine intent to explore a matrimonial relationship.
  • When a match is created, GospelWed reveals phone numbers and private photos to both parties. You agree to respect confidentiality and use the information solely for personal communication.
  • Either party may withdraw an interest or block a user at any time. GospelWed is not responsible for interactions conducted outside the platform.

7. Content Rights

  • You retain ownership of content you submit. You grant GospelWed a non-exclusive, royalty-free license to use, store, display, and reproduce your content for the operation of the Services.
  • GospelWed retains all rights to its trademarks, logos, software, and design assets. You receive a limited, revocable license to access and use the Services in accordance with these Terms.
  • You must not copy, modify, or distribute GospelWed intellectual property without written consent.

8. Privacy & Consent

By using the Services, you acknowledge our processing of personal data as described in the Privacy Policy. You agree to obtain any necessary consent before sharing another person’s information and to honour consent withdrawals.

9. Moderation, Enforcement & Grievances

  • GospelWed may review accounts, photos, and communications to enforce policy compliance and ensure safety.
  • Enforcement actions include warnings, content removal, feature restrictions, temporary suspensions, or permanent bans.
  • We may retain evidence of violations for up to 24 months to support appeals or legal obligations.
  • You may file a grievance with our Grievance Officer at support@gospelwed.com. We acknowledge within 7 days and aim to resolve within 30 days.

10. Suspension & Termination

  • You may delete your account at any time via in-app settings. Deletion triggers removal of profile data, photos, interests, and matches within 30 days, subject to legal holds.
  • We may suspend or terminate your account for violations of these Terms, safety risks, fraudulent activity, or non-compliance with applicable law.
  • Upon termination, you remain responsible for obligations incurred before closure, and GospelWed may retain necessary records for compliance.

11. Service Changes & Availability

  • We may add, remove, or modify features to improve safety, performance, or compliance.
  • Services are provided on an “as is” basis without guarantees of compatibility, availability, or particular outcomes.
  • We reserve the right to discontinue the Services with reasonable notice.

12. Disclaimers & Limitation of Liability

  • GospelWed does not guarantee match success, marriage outcomes, or the behaviour of other members.
  • To the extent permitted by law, GospelWed’s liability is limited to direct damages up to the greater of INR 5,000 or fees paid in the preceding six months (currently zero).
  • Nothing in these Terms excludes liability for fraud, wilful misconduct, or any liability that cannot be excluded under Indian law.

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.
  • Parties agree to first attempt informal resolution via the Grievance Officer. Unresolved disputes will proceed to mediation in Kerala, followed by arbitration or courts in Ernakulam, Kerala, India.
  • International users consent to the jurisdiction of Indian courts for disputes arising from GospelWed usage.

14. Updates to These Terms

We will notify you of significant changes at least 14 days before they take effect via in-app notice, email (if available), or on our website. Continued use of the Services after effective date constitutes acceptance of the revised Terms.

15. Contact

Questions or concerns about these Terms can be sent to support@gospelwed.com. We aim to respond within two business days and will provide formal acknowledgement for grievance submissions within 7 days.